1.5
  • Our mail delivery person2 votes
  • The customer service person1 votes
  • Fast friendly service1 votes
  • Customer Service10 votes
  • Service7 votes
  • Horrible service3 votes
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  • 8 hours ago
  • Shipping
  • Santa Cruz, California
  • Package
  • 8
  • REVIEW RATING 3/5

USPS should have been shut down, it was in trouble with good reason, and it is a real shame that there is not much more competition. Usually I receive my packages, but I am very upset that a $50 package I had been waiting for 2 months never arrived. I contacted the sender and their tracking number showed it had been delivered last month. Sure, I am at home all day every day. It did not just go... Read more

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  • 11 hours ago
  • Government
  • Homer, Alaska
  • Homer Post Ofice Usps
  • 1
  • 1
  • 11
  • REVIEW RATING 3/5

A USPS employee in Homer actually took the time to write "some one here can't read. wrong again" on an envelope being returned to me. the address was out of date, and all that was needed was the standard yellow "return to sender. unable to forward" sticker. But oh, no. The Homer staff (who are well known for being rude) had to handwrite a snippy comment. Oh I hate the Homer post office. I dread... Read more

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  • 11 hours ago
  • Shipping
  • Houston, Texas
  • 7
  • REVIEW RATING 3/5

I ordered some Christmas gifts for my nieces and nephews Via fed-ex smart post, little did I know this meant that Fedex and USPS would be bouncing my packages back and forth. I PAID for deliveries to be here BY 12.17.2014 at the latest, instead one arrived on the 18th and one got pushed all the way back to the 22nd! This is a huge problem because christmas is being done on the 19th (travel).... Read more

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  • 1 day ago
  • Post
  • Oviedo, Florida
  • Parcel
  • 23
  • REVIEW RATING 4/5

I received a notice saying a parcel was delivered but failed since nobody was at home, so either I need to go to the local USPS to pick it up or schedule a redelivery with paying ~$2.5. However, there is not article number, phone number, or which local store I should go, how can I pick it up or ask for redelivery? Even though it was very inconsiderate and unclear, I still called the USPS custom... Read more

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  • Dec 15
  • Post
  • Orlando, Florida
  • Topps Redemption Baseball Card
  • 25
  • REVIEW RATING 4/5

I was waiting 6 months for a Topps redemption card to come in. Topps sent the package via Fedex smart post. Fedex delivered the package to USPS for local delivery. I was following the package since day 1 of being shipped. USPS quoted the package as, "Delivered to addressee" and was supposably, "placed in mailbox". I checked my mail and the package was not in there, but all my other mail was. I... Read more

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  • Dec 14
  • Post
  • Kansas City, Missouri
  • Us Postal Service
  • 1
  • 1
  • 23
  • REVIEW RATING 3/5

USPS is not run as a business, it is a socialist experiment run amok. Employees don't care; so many of them treat their "customers" poorly because their business is guaranteed to survive by the government. No other business could operate so inefficiently, and with such poor customer service. I really hate the USPS and I have to use them every day, not by choice, but my mandate. I send a letter... Read more

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  • Dec 14
  • Post
  • Perth Amboy, New Jersey
  • Registered Airmail Letter
  • 1
  • 1
  • 17
  • REVIEW RATING 4/5

I sent Registered Airmail letter overseas two weeks ago. It was handed over to the local Post Office on December 1, 2014. Today it is December 14 and I have no information on the whereabouts of my letter. It took three days for the letter to transit from NJ to JFK Airport. Beyond that their tracking site states: 'In Transit". I am not surprised people prefer FedEx. If someone wants to mail... Read more

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  • Dec 13
  • Post
  • North Las Vegas, Nevada
  • Package
  • 32
  • REVIEW RATING 4/5

I mailed a package Oct 24 from N Las Vegas NV. to Plattsmouth NE. It has gone back and forth from Des Moines Ia to Garden ? CA. five times. I have a tracking number but no one seems to know where it is...Postal employees keep telling me it is in transit. A postal manager was supposed to try to find the package and call me back on it but never did. I called with tracking number to Des Moines... Read more

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  • Dec 13
  • Post
  • Hollywood, Florida
  • Positive Experience
  • 1
  • 1
  • 30
  • REVIEW RATING 3/5

After reading all the negative reviews I have to admit that I have not encountered any delivery issues with the Postal Service. The company does use equipment that is outdated compared to the competitors, but in some crazy way they get the job done. I asked my brother who works at a sorting facility about the different USPS issues I read on this website and he explained that a large majority of... Read more

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  • Dec 13
  • Post
  • Orland Park, Illinois
  • Two Day Shipping
  • 1
  • 1
  • 12
  • REVIEW RATING 4/5

I ordered a custom item from a store in LA and the lady always ships on time but there's ways problem with the postal because they can't get their *** straight..have an item on priority 2 day delivery and after 2 days still says pre shipment info received when in fact I know she brought my item to the post office Tuesday!! Read more

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