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  • Customers like
    • Mail delivery person 14
    • Local post office 9
    • Customer service personnel 6
  • Customers don't like
    • Horrible service 68
    • Customer service 57
    • Do not return calls 32

don't hide real mail inside junk mail don't hide real mail inside junk mail don't hide real mail inside junk mail don't hide real mail inside junk mail don't hide real mail inside junk mail don't hide real mail inside junk mail don't hide real mail inside junk mail don't hide real mail inside junk mail don't hide real mail inside junk mail don't hide real mail inside junk mail don't hide real mail inside junk mail don't hide real mail inside junk mail Read more

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  • From mobile
  • Usps
  • 1 day ago
  • #838168

Ordered parts on Sunday received email on Monday that parts were shipped from Utah 5 days later checked with usps to find out status of order guess what they ar still in Utah . I payed more for shipping then the parts cost . I will not buy another product from this company again ! Add comment

Package Departed USPS Lakeland FL 33805 April 12th 2016 16.46 Package Arrived at USPS Jacksonville FL 32099 April 13th 2016 12.40 Package Arrived at USPS Kansas City KS 66106 April 18th 2016 00.40 Package Arrived at USPS Des Moines IA 50395 April 18th 2016 07.43 Package has not moved from Des Moines since April 18th and this is now 3.27pmFlorida April 28th 2016. I have personally called the telephone # 515-278-7685 - No one picks up the call!! I have personally went to Lakeland USPS (2 occasions) where the item was shipped from and they have... Read more

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(modaxpressonline) as a big seller we deal with shipping packages through the USPS shipping about 500 packages on a daily basis with them. We can say every time we ship out with UPS our customers receive a good customer service and their packages on time. Unlike with USPS witch is why we are currently in a transition to stop shipping with USPS. Last case that happened with USPS is the delivery person left the package for our customer in top of the mailing box!!! how *** can that be.? They call that delivering? customer never received package... Read more

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I had an issue of not receive magazines and ads that used to come regularly so I submitted a complaint. Now my carrier likes to stuff my box with handfuls of ads just to stick it to me because I complained. Maybe I should stop complaining the next time they might show up with a gun, "go postal on me". This is typical of a government consumers are forced to accept whatever level of service is provided like it or not. What other business in this country can capture a market and there is no recourse. I hope after this next election there a shake... Read more

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I live in a small rural town in Maine and operate a consulting business. Recently, my husband's new guitar he purchased took 6 days to arrive because it wound up in Dexter, ME, a few hundred miles from where we live. Another time, a regular First class letter mailed to an elderly person around the corner from my house took 10 days to arrive. Our mail is delivered to our neighbors who return it to us, thankfully. On April 19th I sent a Priority Mail fixed rate envelope to Portland, approximately 40 miles from my residence. After checking with... Read more

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I had a brick mailbox built curbside at the time of our home construction. For 20 years no problem. Then a new carrier took the route and would never close the mailbox door. After a month of wet mail and missing items, I called the postal office and requested that the driver close the mailbox door. When that didn't work, I placed a note asking the carrier to please close the door. Two days later I had a note that my brick mailbox was non-compliant, it was too low. I measured the other mailboxes on the street and found it was within the... Read more

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I usually endorse the use of The united State Postal Service. I have never had a package arrive late & I run a small business from my home. But in the past month three packages were marked delivered when using online tracking but were not delivered either until days later or not at all. One of my vendors simply sent me another item, and others replied that I should take it up with USPS. After going online to USPS's website & submitting the tracking number, which requires you to enter your address twice don't ask me why. two weeks later, USPS... Read more

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  • Apr 23
  • Post
  • 9
  • REVIEW RATING 4/5

I sent an international shipment noticed "delivered" with insurance in november 2015. I have the proof it wasn't really delivered, but kept by the border and sent back. There is no tracking avalable for sending back. Never arrived to the return adress. I did a request, that was closed really fast, without a word. I phoned, but nobody was able to find my shipment. Each times, they gave me an other phone number that i had to call. At least i was just sent to a wrong number... I tryed to send e-mail, without any answer. Nothing useful with a more... Read more

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  • From mobile
  • Usps
  • Apr 22
  • #834559

Had mail to ship out on Monday 4/18/16, the same mail to be shipped out was still in the mailbox on 4/21/16. The postal carrier ain't doing their job!! Add comment

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