USPS Complaints and Reviews

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USPS
Main address: OFFICE OF THE CONSUMER ADVOCATE 20260-2200 WASHINGTON DC
1-800-ASK-USPS, (1-800-275-8777), , http://faq.usps.com/eCustomer/iq/usps/request.do?create=kb:USPSFAQ&forward=inquiryType
  • 878+16 mobile complaints
  • $280K claimed losses
  • $315 average
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  • 1 day ago
  • Post
  • Arlington, Virginia
  • Express Delivery
  • 1
  • 9

Priority Express mail mailed Saturday 11 am arrived Tuesday 6 pm, what a disgrace! I was told not to use USPS, I should have listened. In contrast, a similarly costing package sent 8 pm Monday was delivered by UPS at 3 pm next Tuesday. I'll never use USPS again for express deliveries and recommend to the USPS to get out of this business-" You are incompetent". Read more

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  • From mobile
  • USPS
  • 2 days ago
  • by anonymous
  • #515908

I have had it with usps! I was robbed of $900. I bought a guitar off of ebay and the seller shipped usps. It has been 2 weeks since it shipped and i still have no package. I've call every departnent they have. I know some low life stole my guitar and im going to get to the bottom of it. Worst service I have ever seen. Disgusted! Add comment

  • 2 days ago
  • Post
  • Brooklyn, New York
  • Passport Service
  • 15

Well I had a passport appointment at 3pm I showed up around 305-310 then waited about 20 minutes in line, then I reach the agent and say I have an appointment and he goes "Look at the time". Im like I know the time but you guys dont have a fast service line to go straight to u and he goes well u can skip and come to this window. Then I go to the supervisor and hes even worse..Stay Away not worth... Read more

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  • 2 days ago
  • Post
  • International Shipping
  • 10

Basically the title says it all-USPS lost my international package and they have this policy that you are bound by all that is holy that if you want a refund or want to file and insurance claim you have to call their, and I say this with disgust-their international customer service number-which is manned by the automated service and then you are redirected to an agent-WHERE YOU HOLD FOR HOURS AND... Read more

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  • Jul 25
  • Post
  • Cincinnati, Ohio
  • Negligent Driving
  • 20

Was waiting to cross the street in front of Kroger on Vine at the cross walk off of the skyline building. Traffic was backed up in one lane and grid lock was occurring as drivers were not obeying the do not block cross walk. The light turned and the WALK sign appeared. Stepped off the curb and almost got hit by some crazy postal worker trying to make the light. They didn't stop or slow down to... Read more

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  • Jul 23
  • Post
  • Nashville, Tennessee
  • Undelivered Envelope
  • 15

sent envelope from salem Oregon to mt Juliet tn. on july 14th it arrived in nashvill on july 17th, left nashvill on july 18th enrout to mt. Juliet which is only 30 miles away or less. now here it is july 23rd and it still hasn`t been delivered. this is crazy, whats going on has everyone just given up .I contacted usps, and gave them all the information. I was told they would look into it and get... Read more

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  • Jul 23
  • Shipping
  • Medication Shipping
  • 24

Apparently, the post office is rife with incompetence. My husband's medication was shipped from our prescription service in Hazelwood Missouri 63042, destined for Stickney Illinois 60402, a Chicago suburb. But someone in Missouri apparently thinks Chicago is in California, because his prescription was shipped to Richmond California, 94804 on the 17th of July. After that, there is no further... Read more

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  • Jul 23
  • Shipping
  • Shipment Delivery
  • 12

USPS has the worst customer service I have ever seen, cant even get through at all because Im not in a US state I cant do anything because any contact form requires what *** state im in! They apparently made a shipment delivery for the one hour that I was outside on my bike and never left any *** notice or anything! Now they are holding it, havent called me or who the *** knows what they do, no... Read more

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I swear i been waiting for a package for a month now since the date expected to deliver...wtf is going on there....this is why i love UPS...all this usps *** lags. Why isnt it moving from that facility??? Seriously USPS??? And to top it all off, when i call customer service i get stuck with the automatic menu that wont transfer me to a customer service rep!!!!! Im super pissed! Add comment

  • Jul 22
  • Post
  • Lost Package
  • 14

Order a part for a vehicle that we need before the car could be shipped. The company mailed the part on 7/15. On 7/16 the USPS tracking information shows the package in NC it's now been at that location for 6 days. I have contacted "customer care" twice who said they would file a report. Local PO says they will send an email to NC but they don know when or if they will get a response, but... Read more

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