Usps Complaints and Reviews

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  • Customers like
    • Mail delivery person11
    • Customer service personnel5
    • Local post office3
  • Customers don't like
    • Horrible service65
    • Customer service49
    • Do not return calls29

  • 18 hours ago
  • Government
  • Perth Amboy, New Jersey
  • Usps
  • 3

If I could give it zero stars I would. This post office is TERRIBLE!!! The postal carriers do not do their jobs properly, they lie and say they leave notices when they apparently don't feel like delivering things. I have had more things damaged through the mail by them that I can even count and they cannot even manage to be smart enough to put the flag down so that you know when the mail has been... Read more

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  • 1 day ago
  • Post
  • San Antonio, Texas
  • 5
  • REVIEW RATING 3/5

Package was to be delivered no later than 8:00 PM on 6/27/15. Arrived 6/28/15. No where on-line to file a complaint. Have to and call sit on hold, and still not be answered. This is the second time this year I have experienced the USPS employees with an attitude that they could care less. We need to make them all "at will" employees. Then they may actually start being concerned about the... Read more

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  • 2 days ago
  • Shipping
  • Lancaster, Texas
  • Package
  • 8
  • REVIEW RATING 4/5

MY POSTAL CARRIER,WITHIN THE LAST TWO MONTHS, HAS DELIVERED MY PACKAGES TO THE WRONG FRIGGIN' ADDRESS. ONE PACKAGE COST ME $27.99, THE OTHER COST ME $68.95! tTHE LANCASTER, TX POST OFFICE LOCATION HAS GOT TO BE THE SORRIEST, MOST INCOMPETENT POSTAL LOCATION IN EXISTENCE. THEY EVEN HAD THE NERVE TO TELL ME THERE'S ABSOLUTELY NOTHING THEY CAN DO ABOUT MY MIS-DELIVERED PACKAGES!!! I AM FURIOUS!!! I... Read more

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  • Jun 26
  • Post
  • Lakeland South, Washington
  • Delivery Service
  • 16
  • REVIEW RATING 4/5

Our apartment complex office won't except packages from usps anymore because the mailmen are complete idiots! I was expecting a package, the tracking said it was shipped. Went to my mailbox to check and there was a key to a lockbox for bigger packages. The key didn't open the lockbox assigned to my apartment so after putting the key in several different ones it finally worked in one of them. I... Read more

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  • Jun 24
  • Post
  • Bangor, Maine
  • Mail Service
  • 7
  • REVIEW RATING 3/5

I had a check mailed out to me from bangor should of taken 2 days max to get to me cause I live in the same town it's been 5 days pretty sure the douche dropped it off in another mail box cause she's done it before, the mail lady for bolling drive in bangor is slow and talks on the phone more then she does her job. they need to replace her with some one better maybe one the pays attention to... Read more

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  • From mobile
  • Usps
  • Jun 24
  • by anonymous
  • #655502

Horrible service, they supposed to deliver on monday and im here on wednesday and no package, manager Suzan just being rude about it, is this the service we paid for, do not use usps pay a little more and go ups Add comment

  • Jun 23
  • Post
  • Detroit, Michigan
  • Address Change
  • 2
  • 2
  • 185
  • REVIEW RATING 5/5

I google searched changing my address with USPS at the end and changemyaddress.net was the 1st thing that came up. It looked legit but I noticed after the fact that it said something about a $39.99 charge but by the time I noticed, I had already put in my debit card information. I called my bank and they said there is nothing they can do since I entered my info. So I called the phone number... Read more

Was this review helpful? 4 3
  • From mobile
  • Usps
  • Jun 22
  • by anonymous
  • #654282

I put in an order to have my mail on hold.they still delivered and the person won't give me my package.usps said oh well it's not their fault. Add comment

  • Jun 22
  • Post
  • San Francisco, California
  • Priority Mail
  • 20
  • REVIEW RATING 4/5

Three weeks, 3 Priority Mail packages, all last scanned, physically handed over at 94188. Reports submitted, vmail left with Consumer Affairs. Have not received a response from ANY of the complaints. ALL the missing pieces seemingly disappeared. Makes me wonder if there is a theft issue in the 94188 processing facility. Last package over $400 literally handed to an older Asian guy who scanned... Read more

Was this review helpful? 2 0
  • From mobile
  • Usps
  • Jun 20
  • by anonymous
  • #653487

Normally a great shipping service however this is now 2 times in a row my package was shipped to the wrong carrier facility. Get it together usps. Add comment

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