USPS Complaints and Reviews

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USPS
Main address: OFFICE OF THE CONSUMER ADVOCATE 20260-2200 WASHINGTON DC
1-800-ASK-USPS, (1-800-275-8777), , http://faq.usps.com/eCustomer/iq/usps/request.do?create=kb:USPSFAQ&forward=inquiryType
  • 893+26 mobile complaints
  • $280K claimed losses
  • $308 average
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  • 1 day ago
  • Post
  • Los Angeles, California
  • Mail Delivery
  • 13

I havent been receiving my mail since the 13th of august. Went to the post office to see if i could pick it up aince ive been waiting for some important papers and package. They werent able to help me there, they gave me a number of supposly the supervisor and she was very rude. She wasnt able to help me either, my package was picked up by "someone" and my mail sent back. that someone is them... Read more

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  • From mobile
  • USPS
  • 2 days ago
  • by anonymous
  • #523170

They didn't even try to deliver my package they just wrote a slip and left. Why won't they deliver to the door. UPS delivers to the door. On the slip it says they tried to deliver, no they didnt. Add comment

  • 2 days ago
  • Post
  • Letter Delivery
  • 9

I have now been tracking a letter mailed on the 5th of August from Utah. The letter arrived the 8th ti ATL, GA main hub. It has been 9 days since the letter which is pretty important to me has arrived in the metro area where I reside and still no delivery !!! The USPS tracking keeps saying in transit or sorry but the system is down please check again later. Can't even get a hold of a ***... Read more

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  • From mobile
  • USPS
  • Aug 17
  • by anonymous
  • #522836

Received notice that express package was at post office. This was on 7/17/14. Went to post office the next day and they could not find my package. They have not found it and I want them to refund my money. I had 135.00 worth of medication in that package. Add comment

  • Aug 16
  • Shipping
  • Florida, United States
  • Shipping Service
  • 10

I make A LOT of online purchases. Usually, when an item is coming from out of state, I prefer to have the seller/manufacturer ship via FedEx or UPS. But items coming from my own state (Florida) still manage to get lost in the mix-up. This year by itself, USPS has missed their delivery dates FOUR times. I could understand once or even twice a year per one person. But c'mon now. The package that... Read more

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  • Aug 16
  • Post
  • Anderson, Indiana
  • Priority Mail Parcel
  • 18

I went to my local post office and mailed a large flat rate priority mail with 2 day delivery. Got my tracking number and tracked it when it left here and got to Nashville. It made it out of that huge warehouse and I saw when it got to Indianapolis and made it out of that Huge warehouse. It got to the Anderson In office and was checked in and then checked out to delivery and then!!!!!!!! What... Read more

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  • Aug 15
  • Shipping
  • Rowland Heights, California
  • Package Delivery
  • 15

They often says the package was not able to deliver because of unsecured location/notice left, which is a huge ***. They never even come to my house ! lots of time I will find my neighbor's mail/letter in my mailbox. I wonder my mail will end up into somebody else's mail box. Sometimes they will throw my package on the front door, and "mark" another package as unable to deliver, unsecured... Read more

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  • From mobile
  • USPS
  • Aug 14
  • by anonymous
  • #521996

My package was supposed to come and it hasn't it's been like 4 days and it never changes Add comment

  • From mobile
  • USPS
  • Aug 14
  • by anonymous
  • #521979

In 4 days my package went from Minneapolis MN to St.Paul MN. That is 12 miles in 4 days. Add comment

  • Aug 12
  • Post
  • Undelivered Package
  • 27

I ordered something online and as the time went by I realized it had been far too long and my package should have been here by now. So I called the USPS customer service line and they told me it had already been delivered, but I never received it! I was home all day the day I "received" it I also asked everyone who was home that day if they had heard or seen anything and no one had! I'm so... Read more

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