Usps Complaints and Reviews

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  • Customers like
    • Mail delivery person11
    • Customer service personnel6
    • Local post office4
  • Customers don't like
    • Horrible service68
    • Customer service50
    • Do not return calls29

  • 23 hours ago
  • Post
  • Bend, Oregon
  • Birthday Gift
  • 2

This has happened many times, but I have always ignored this lazy behavior until now. I put off everything that needed to be taken care until my niece's birthday gift arrived from USPS sometime today. I have been awake since a little after 7am and took a quick shower so there wouldn't be a chance of not hearing the mail carrier knock. I checked just to make sure that nothing had came yet, even... Read more

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  • 1 day ago
  • Post
  • Dallas, Texas
  • First Class With Shipping
  • 13
  • REVIEW RATING 4/5

Mailman claimed to "leave a notice" on a package that was out for delivery today. I've checked my mailbox, and I've checked everywhere around the front door. There was absolutely NO notice left. Today is Saturday, it was supposed to be delivered today, as I'm moving on Monday. This isn't the first time we've had a bad problem with this mail person. He's lazy and arrogant. If he doesn't like his... Read more

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  • 1 day ago
  • Post
  • Beachwood, Ohio
  • A Whole Day At Warrendale
  • 7

Date & Time Status of Item Location August 29, 2015 , 6:58 am Arrived at Post Office CLEVELAND, OH 44120 As you can see this package was literally at all the other PO's for MINUTES before being shipped on except the slackards at WARRENDALE where it sat for a whole day. Lazy slackards at WARRENDALE. Any other job and you would be FIRED! Your item arrived at the Post Office at 6:58... Read more

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  • 2 days ago
  • Post
  • Youngstown, Ohio
  • Delivery Service
  • 13
  • REVIEW RATING 4/5

Never call your local Post Office for help with anything they could care less trust me. I told my station manager once that Amazon Packages never get delivered on my route when I'm off he laughed! NEVER EVER call 1-800-ASK-USPS all they do is try not to let you talk to a live person. If you recite a complaint to them in the event you do talk to someone they are supposed to take your complaint... Read more

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  • Aug 27
  • Post
  • Nashville, Tennessee
  • 11
  • REVIEW RATING 4/5

I reside at a 10 room apartment house. Unfortunately we dont have mailboxes. The postal carrier just lays everyones mail out on a wooden rack inside the main entrance. I recently learned our apartment manager has been going through everyones mail so he can get their names then run chrcks to see if they have outstanding warrants. I contacted my local post iffice only to be told to contact the... Read more

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  • From mobile
  • Usps
  • Aug 27
  • by anonymous
  • #689907

I'm from the Caribbean, we have to order online ship to a skybox in the states that has to ship to us after . I ordered some glasses usps says it's delivered 5 days now my skybox has not received it. They said it's in the post office. Usps stop bring so contradictory. You need to be more effective when doing updates. Add comment

  • Aug 26
  • Post
  • Atlanta, Georgia
  • Mail
  • 16
  • REVIEW RATING 3/5

So I'm a student. And I order my books online, never having had a problem getting them on time through the USPS until now, my first year of grad school. For 2 weeks, the tracking said it had left a facility and then nothing. I called multiple times. Spent a lot of time on hold with them. Followed their advice (including going into my local office, which did NOTHING except waste my time). Then all... Read more

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  • Aug 25
  • Post
  • Minneapolis, Minnesota
  • Package Claim
  • 17
  • REVIEW RATING 4/5

I never write reviews but the experience was so bad that I have to say something. I've used the U.S. postal service twice this year. The experience was so awful that I can't even put it to words. Part of the first package was missing. Although the box was ripped apart and even stamped, "received in damaged condition," I had to make three separate appeals after they denied my claim each time.... Read more

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  • From mobile
  • Usps
  • Aug 25
  • by anonymous
  • #689029

Try calling your local post office sure all you get is a busy signal! Try calling the 800 United Postal Service number sure you'll be on hold forever ! And they have the audacity to wonder why they're going out of business ? Add comment

  • Aug 25
  • Post
  • Gilbert, Arizona
  • Postal Service
  • 8
  • REVIEW RATING 3/5

Mail missing all the time. Important banking mail never delivered, delivered to the Wrong box or simply disappears. Packages are lost. This is not a one time thing it happens all the time and has been happening for several years. The staff at the location really don't care one way or the other. For important mail I now use FedEx so that it will actually get to its destination. I use a post... Read more

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