USPS Complaints and Reviews

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USPS
Main address: OFFICE OF THE CONSUMER ADVOCATE 20260-2200 WASHINGTON DC
1-800-ASK-USPS, (1-800-275-8777), , http://faq.usps.com/eCustomer/iq/usps/request.do?create=kb:USPSFAQ&forward=inquiryType
  • 958+41 mobile complaints
  • $300K claimed losses
  • $300 average
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  • 1 day ago
  • Post
  • Conshohocken, Pennsylvania
  • Poor Delivery Service
  • 17

First bad experience happened when I shipped my sister her wedding gift from Conshohocken, PA to San Diego, CA. I bought the packaging at the post office, used their labeling materials and shipped both packages at once. One arrived, the other arrived two weeks later in a completely different package with "lost/ loose item" stickers all over it (missing half the contents). A few weeks later I... Read more

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  • 1 day ago
  • Post
  • Split Shipment
  • 5

I made an online order. They source I ordered from did a split shipment. Half shipped one day and the other half the next. Several weeks later I received the package that was shipped on the second day but not the first shipment. It was a day difference. Where in the *** is my package? I cannot understand how I can receive on package and not the other. I am now approaching a week gap from... Read more

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  • From mobile
  • USPS
  • 1 day ago
  • by anonymous
  • #548621

I sent my son a box tape up he got the box every thing there but money and stamps then I mail him two letters and a card the same day and time inside post office he got card but not letters with money I think that someone that works for post office or dart cherry program is stealing Add comment

     

  • Oct 17
  • Post
  • Lakewood, Ohio
  • Documents Delivery
  • 6

over nite exp due by noon 2 day from fla 2 cleve ohio its 8 pm and update says departed wpb, fla 8 pm nite b 4 and still says by noon its 8 pn !! wtf is going onnnn ????? important papers and i call they say maybe 2 mar..but y does it say departed so its here in cleve and i cant have it by guarenteed time cuz they dont know where it is..i mean at least say its lost or never really departed or... Read more

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  • Oct 16
  • Shipping
  • Hermosa Beach, California
  • Lost Package
  • 17

I really hope USPS goes extinct soon. I mean, where do I even begin? Let's start with how *** Jackie in the Hermosa Beach office treats everyone. Got a PO Box there and immediately cancelled, or been trying to-- I have to chase the postmaster for a refund.. no one can give one to me over the phone, well it varies everytime you call, some say yes, some say no. You wait for an hour, then you get... Read more

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  • Oct 16
  • Shipping
  • East Ithaca, New York
  • Different Delivery Address
  • 23

A few weeks ago, I ordered a package off of Amazon, using the same address that I have used for several other packages, shipped by several different parcel services, ranging from Royal Mail to UPS to whatever Amazon uses for it's free shipping. I have never had any issues getting something shipped here. Anyway, my package arrived at my post office exactly one week ago, and was out for delivery on... Read more

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  • Oct 14
  • Post
  • Gulfport, Mississippi
  • Insurance Payment Refusal
  • 1
  • 1
  • 29

USPS lost a 70lb box heading to troops overseas. After waiting 95 days to file a claim (cause thats what they told me to do) they are refusing to pay the insurance on the box. I have called their "customer service" line, I have gone into post offices, I have filed complains online as well as over the phone and not one can help me and no one can give me any more information. $5000 worth of... Read more

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  • Oct 14
  • Post
  • Idaho Falls, Idaho
  • Delivery Delays
  • 1
  • 1
  • 45

Disney sent an email congratulating us on the shipping of our Magicbands. They gave us a USPS tracking number. I have to admit I was worried when I saw USPS. The "Expected delivery date" was Saturday, October 11, 2014. The tracking showed the package entered the system in Memphis on October 2nd. It was in Denver on the 5th and left on the 6th. It arrived in Salt Lake on the 13th. Today, the 14th,... Read more

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  • Oct 13
  • Shipping
  • New York, New York
  • International Delivery
  • 22

I sent a package as priority express mail which was never delivered. It was international express mail. these people don't know how to respect others money and time . worst service ever. i opened a case file and i was told that they will send it as soon as possible. it been 13 day but still my express mail was not sent. USPS ppl told me that it will be delivered in max 4 days. please answer me... Read more

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  • Oct 11
  • Post
  • Nashville, Tennessee
  • Undelivered Package
  • 1
  • 1
  • 16

I have had 3 separate amazon packages "delivered" and never received a one. Calling USPS gets me a promised callback that I NEVER receive and when I call them back, they tell me the postman delivered it to my box. All of these packages were cell phone accessories is cases. Read more

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