Home  »  USPS

USPS

Rating:
329 complaints

USPS Icon

USPS social reviews and reports. Join community by posting your own comments or complaints.

The United States Postal Service (USPS) is an independent agency of the executive branch of the government of the United States. It is responsible for providing postal service in the country. It is usually referred to as "the post office", "the mail", "the postal service", as well as "USP.

Finally in 1945, USPS e was formed in Philadelphia on July 26, 1776 under Benjamin Franklin. In 1792, it became the Post Office Department. The Post Office website offers a wide range of services which are a fundamental in availability of services and information. For instance, users can purchase postage if they have an account or look up ZIP codes.
Please try to contact USPS Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

USPS Complaints & Reviews

USPS Reviews

Joyceruth
USPS - Re Parcel item no. U732455444NU
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

Your company USPS emailed me today 15/05/12 at 16.10 saying a parcel at location Glendale could not be delivered by courier and that' postal label is enclosed to the letter'. What...

#318781
May 16, 2012
11

Caroline...
USPS still not delivered letter
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

I sent a get well card and a small gift to my 2 year old neice in Durham UK on 21st April form the USPS office in Santa Monica using the first class international post service whic...

#318743
May 15, 2012
12

Anonymous
USPS - Refunds to years of box rent fee deposit concealment
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

Isang e umoren ...

#318556
May 15, 2012
10

Heidi ta...
USPS Frostproof
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

This is the second time a package has not been delivered, mailed from the Frostproof Post office. Both packages being mailed from Frostproof FL to FL address. I will never use USP...

#318430
May 14, 2012
12

Anonymous
USPS - False Delivery
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

I have an order that was shipped via USPS. The USPS site indicated the package was delivered but I never received it.This is the third time it happened to me.If I had ...

#318366
May 14, 2012
16

Wolfej
USPS Suck
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

I sent a package priority mail. It was scheduled to be there on May 5th and was not delivered. I checked my tracking number and scheduled delivery date had changed to May 7th. O...

#317385
May 09, 2012
39

Anonymous
USPS late... again
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

Every single order I've made through Amazon that is fulfilled by UPS or FedEx is ahead of time or on time. For the fifth time this month, my package was delivered u...

#317270
May 08, 2012
56

Simo45bx...
USPS - POOR MAIL SERVICE
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

ONCE AGAIN , AS F0R MOST OF THE PAST 9 + YEARS ( WITH THE EXCEPTION OF 5 OR 6 TIMES, SINCE REGRETABLY MOVING TO GAP,PA. MY V.F.W. NEWSLETTER CAME TORN AND IN A U.S.P.S. ENVELOPE EX...

#316690
May 05, 2012
57

Imfrmars
USPS - 2 lost packages within a month
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

Oh April 13 or 14th 2012 I went to the Rancho Park Post Office in CA 90064. I purchased a padded envelope and enclosed the modem to return to ATT. I kept checking for tracking info...

#316543
May 04, 2012
87

Sxpanta
Lost Suitcase in USPS
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

I shipped heavy 70 pound suitcase from Houston to Atlanta and even took the Tracking Number. Its been nearly 1.5 months and no clue where it is till now. No proper response other t...

#316480
May 04, 2012
52

Naniitab...
USPS - DISAPPOINTED !
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

I'm so annoyed right now. One of the ladies from the Post Office located in East Tremont left me waiting for like 15 minutes. I don't know where the *** is my package becau...

#316220
May 03, 2012
69

Ts281
USPS - Really Bad serivce..
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

This has happened third time with me. The packages that came through USPS are never delivered to me, instead i'll find a "we missed you" not in my mail-box everytime. I am home...

#315999
May 01, 2012
77

Tawanda
USPS delivered to wrong address
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

3 weeks ago the Joliet Il post office on McDonough St. claimed that they delivered a package to my mailbox which contained flea medicine I ordered online by confirmation of deliver...

#315905
May 01, 2012
64

Hobovl
USPS MISDELIVERING OR NOT DELIVERING
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

This is the Nth. time I complaining about misdelivering or losing mail to the USPS.USPS lost the bank replacement card that I was expecting and now that I need it I have to w...

#315729
Apr 30, 2012
58

Bigdkh
Newvienna Ohio USPS is useless!
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

For the third time a package of mine has gone missing from the Newvienna, Oh usps! As always they have no idea where it went and they dont care!! This is a very small town post off...

#314903
Apr 26, 2012
60

Ann Onym...
USPS - Post Office = Den of Thieves
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

Since January 2012, four valuable pieces of mail have gone missing from USPS. Three purchases from eBay and a birthday card with cash from my mother, for a total of over $400.00. I...

#313535
Apr 20, 2012
142

Anonymous
USPS Sucks. Period.
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

I've had three things shipped by USPS and EVERY SINGLE TIME their delivery date has been wrong. One package was off by a week. They never updated their tracking information s...

#313226
Apr 19, 2012
148

Phototech
USPS
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

When shipping packages with the post office a needed sevrice is "Track and comfirm" to make sure it gets where it's suppose to. A part of TRACK is the abiity to see where your ...

#311072
Apr 10, 2012
198

Yellowrose
USPS deserves to go broke! Own ignorance!
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

USPS started Every Door Direct Mail (EDDM) to try to compete. 1) They did not train employees to implement it, 2)postal employees really hate it and don't want to do it, 3) the rul...

#310435
Apr 06, 2012
197

Anonymous
USPS SUCKS!
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

It's bad enough that the post worker didn't attempt to ring the bell before leaving a pick up notice. But then, I go down to the Newark Post Office(Frelinghuysen Avenue) to pick up...

#310325
Apr 06, 2012
202

Aliakara
USPS is the worst ever. Priority mail late and lost
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

USPS is has become a rip off. If you dont buy insurance and delivery confirmation they don't care about your letter. I mailed important documnets priority mail thinking that i dont...

#309849
Apr 04, 2012
228

Anonymous
USPS - Crap
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

USPS Click N Ship website is crap. They can't get a single thing right. You go to print labels and it erases your history before you can print them out. Not only that, but the ...

#309430
Apr 02, 2012
168

Bethnal ...
USPS - Mail carrier won't attempt knocking before leaving package notice in box
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

Are carriers required to attempt knocking on an addressee's door in an apartment complex when delivering a basic priority mail package that's too big for the box?I ha...

#308478
Mar 29, 2012
332

Anonymous
USPS NEEDS TO GO AWAY
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

I sent a 7"x7"x6" cube box with a signed hockey puck in the box. The box was packed with packing peanuts so the puck and case could not move. I sent the box March 12, 2010 going to...

#308468
Mar 29, 2012
233

Anonymous
USPS - Post'marked on Escarpment is HORRIBLE!
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

After shipping many, many packages from this location, I was unfortunate enough to meet the owner (I am assuming she was the owner by the way she acted). This Russian lady was SO ...

#306419
Mar 21, 2012
212

Dmklunk
USPS - Didn't even try to deliver, horrible customer service.
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

A relative from Florida was shipping an urgent package to Pennsylvania for me. We agreed on the guaranteed one day shipping because of the urgency. The package includes very expens...

#306234
Mar 20, 2012
179

Hannaman...
USPS 1800 Line is a Joke!
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

I called the 1800 line for USPS after realizing my package I had sent by priority was lost. It was suppose to be delivered by the 7th and I called on the 12th to see what was going...

#304836
Mar 14, 2012
280

Anonymous
USPS Has Run its Course; They Should be Closed!
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

USPS in Hackensack, NJ has got the be the worst shipping location I have very dealt with! This is my second incident where they lost packages for my home and the consolation I rece...

#304505
Mar 13, 2012
273

Anonymous
USPS reliability not what it used to be
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

I ordered two items on the 7th of March from a business in Oceanside, California. I am in a suburb on the southeast side of Denver. The merchant had my items packaged immediately...

#303687
Mar 10, 2012
279

Jiminindy
USPS ......... a Service??
5.0 OFFICE OF THE CONSUMER ADVOCATE 475 L’ENFANT PLAZA SW RM 10433 WASHINGTON DC20260-2200 1-800-ASK-USPS, (1-800-275-8777) http://www.usps.com/customerservice/welcome.htm?from=home_header&page=CustomerService

The USPS is an independent agency of the government. Key word "independent" as in a house cat that is "independent". Their over-the-counter "service" is only to be outdone by that ...

#303496
Mar 09, 2012
273
< Prev 1 2 3 4 5 6 7 8 9 10 11 11Next >
Reviews 1-30 of 329

Related Information

Post
USPS is a American government agency. USPS is an abbreviation that stands for United States Postal Service. This government agency offers first class and domestic mail, and a number of logistics services. United States Postal Service delivers letters, parcels, and other cargo by a means of long life and flex fuel vehicles made by Chevrolet and Ford. Logo of United States Postal Service is well known and familiar. The agency competes with such companies as UPS, FedEx, and DHL. Very often lives of United States Postal Service clients and their well being depended on the services of the company and the things they have to deliver. And lately the cases with failed deliveries are very numerous. And such a giant as United State Postal Service can also break their main corporative law and lose deliveries from time to time, or being desperately late, or just ruin the delivery. That is why it is always necessary to check the delivery right away.

Featured Complaints