USPS - I'm a Letter Carrier in Youngstown, OHIO
Never call your local Post Office for help with anything they could care less trust me. I told my station manager once that Amazon Packages never get delivered on my route when I'm off he laughed!
NEVER EVER call 1-800-ASK-USPS all they do is try not to let you talk to a live person. If you recite a complaint to them in the event you do talk to someone they are supposed to take your complaint then forward it to the district manger where ever you live. Then the DM is supposed to fwd it to your local office. Ask yourself do you think the Post Office is that competent to forward your complaint.thru all those channels....NO!
The key is to contact your congressman's office and complain that will get upper managements attention but still the Postal Service is so inept that may or may not help but in my years that's the only avenue that seems to help.
Reason of review: Problem with delivery.
Location: Youngstown, Ohio
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Comments
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It's amazing how our two experiences and opinions while being employed by the same agency, can be so utterly opposite of each other. Not only do I love working for the USPS, but I take EVERY CALL OR COMPLAINT TO HEART.
An office is only as strong as its weakest link. And you sound like a very weak link. Rather than getting on here and explaining what you are doing as an individual to improve the USPS, you throw the entire organization under the bus. It's everyone else's fault right?
Wrong. It's employees like you that spend way to much time and energy dragging us down, when it takes the same amount of time and energy lifting us up. I am thankful you don't work for me or we would have to sit down and have a long talk about your horrible attitude. No one is keeping you here.
Your not being held hostage.
If you don't like it, get OUT! The USPS doesn't need your hateful attitude and most importantly, neither do our customers!!