USPS Tracking is a JOKE
I had a package shipped to be on 11/8, standard shipping, and got a tracking number. All tracking tells me is that it was shipped on the 8th, and that the LATEST expected date of delivery is 11/17 (OR!!!) 11/28. I get two different "delivered by" dates when I track.
I then signed up to get tracking updates via email and selected the "new" information option versus "existing". What did I get? An email telling me that the package was shipped on 11/8. (In the past, I've been notified of a delivery having occurred, 2 or 3 days AFTER the delivery happened.)
I called USPS, asked about the confusing delivery dates, and was asked, "What is it you want?" I then emailed a complaint and got, 3 days later, a generic response from a company that the USPS contracts to handle complaints, which didn't even contain the information that I put in the online form. "Hi! I'm Jennifer! I note your complaint, how may I help you?"
That the USPS can't track packages like UPS does, or at the very least, have a system that doesn't say "will arrive in nine days max, or maybe 20 days max..." is mind boggling. That it is losing business makes SENSE given the frustrating silliness that customers have to put up with.10a29e2c review #275596
You may also like
- "OVER PAID SHIPPING AND PEOPLE DON'T KNOW WHERE MY 215.00 IS. ALTHOUGH I CAN SEE WHERE IT WAS "STOLEN" OR LOST. IT'S HARD TO MISS A LARGE PACKAGE LIKE THAT!!..."
- "My first and hopefully very last experience with USPS. Seeing the object of desire on Ebay with the so simple, cheap looking shipping rate over to Europe, a buy now..."
- "i ship a 42" TV from NYC to Miami paid $100 dollars for the service and i thought that comes with the insurance. First time i use this" i received..."
- "Ok. So my boyfriend bought me a coach purse for Christmas that was absolutely gorgeous but it was a cream color and i knew it would get dirty very easily...."
- "So I have been on the phone with UPS customer service for 3 hours. I have been on the phone with local muscle shoals alabama store. None of them are..."
- "I am on my second Kuereg and after proper maintenance it has stopped working? ??? I would like a an emergency replacement. This is the second time this ha..."
- "Black mold growing inside refrigerator, also due to the high moisture level everything is turning to rust. No help from GE, all they wanted to do was give me discount..."
- "I took the unit apart. Came in a small aluminum container. The 'chip' and the PC board it was on were a joke. Pure scam. The circuit is nonsense. Not..."
- "I bought this and followed the usage directions to a T. It did not work, it was a total waste of my money, do not waste yours. I am very..."