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1.5 Based on 581 reviews
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  • Customers like
    • Mail delivery person 15
    • Local post office 9
    • Customer service personnel 6
  • Customers don't like
    • Horrible service 68
    • Customer service 60
    • Do not return calls 32

My fiancé is in the military and mailed me a very large package with the rest of his belongings that he didn't want to put in storage on 9/20. I live in Northeast Ohio, I was to get it by tomorrow 9/27. Kept checking the tracking, looked like that would happen, UNTIL i just checked it again, it's been in Warrendale since 9/24 and now it's in Jacksonville Florida?!?!? Why would my package go from sitting in PA for 3 days then get shipped the... Read more

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A package was sent from Cupertino, CA 95014 to Buffalo, WY 82843 on 9/20/16. The package was misspent to Alaany, NY and is held thare with no explanation. The contents are needed for an auction. WHAT IS THE PROBLEM? I CANN'T GET ANY OTHER TRACKING INFORMATION OTHER THAT IT IS HELD IN ALBANY. PLEASE RESPOND WITH AN EXPLANATION AS TO WHY THE PACKAGE HAS BEEN HELD AND ALSO PLEASE VERIFY THAT THE PACKAGE IS ACTUALLY THERE. THE TRACKING NUMBER IS... Read more

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A 3 day service from FORT PIERCE, FL 34950 to CHESAPEAKE, VA 23323 is lasting forever, please view USPS tracking record: HOW MANY TIMES WILL IT TRAVEL BACK AND FORT FROM FLORIDA TO VIRGINIA???????? A birthday gift if lucky might arrive next year. What a disgraceful service. Product & Tracking Information DATE & TIME STATUS OF ITEM LOCATION September 25, 2016 , 2:02 am Arrived at USPS Origin Facility OPA LOCKA, FL 33054 The package is delayed... Read more

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  • From mobile
  • 2 days ago
  • #925039

Have been waiting for a package I ordered on eBay for an extra 10 days it was due to deliver. No one to contact, and my package status is still, departed from "Warrendale Distribution Center". USPS call center has been no help. Get your *** together USPS. My package is worth over $400!!!

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  • From mobile
  • 2 days ago
  • #925036

I tried to have a package redelivered to me, but the website kept saying my email is not valid, and the submit button doesn't work either. I even put in the tracking number, to no avail. I don't know whether to file a claim or a refund.

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USPS tracking said package was delivered, I got a note in my box that it would be at the front office, it is NOT at the front office and now I have no idea where it is. Why would he put the *** note in my box if he hadn't actually delivered it? Im so pissed off, that package was late as is and now I don't even know where the frack it is! USPS needs to get their act together, I much prefer ups and fedex, at least they know what they are doing and... Read more

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Overall the worst business I have ever dealt with in my entire life and I will never again give them a dime of my money. I sent a parcel of confidential documents to my fiance in Norway in July, only to find out that when he received the package it was completely empty. They still have not found my documents, so when I filed a claim for a refund, it was supposed to arrive at my address 4 to 6 weeks later. It never arrived, so I called the USPS... Read more

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I'm an on-line retailer and have experienced many of the same issues over the past 8+ years others have posted here. You're seeing the Hegelian Dialectic (problem, action, solution) in its final stage. Congress passed the PAEA of 2006 (thanks to Susan Collins of Maine) forcing the postal service to pre-fund retiree health benefits for 10 years in advance for up to 75 years. That means they're forced to pay for benefits on employees they don't... Read more

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  • From mobile
  • Sep 18
  • #920974

They suck i ordered thru amazon which uses usps and everything they deliver is late yet they update thru amazon as delivered ive had numerous packages go missing for weeks even had to get refunds, and then forced to pay for them a second time when they showed up a month later they suck flat out

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My package was sent express and hasn't updated since sep 13 was suppose to receive it on the 14th and nothing!! It's currently the 17th and nothing wth is going on!!!

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