Linda C Cbe

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Verified Reviewer
| map-marker Los Angeles, California

My package arrived in Phoenix Arizona on December 16th my destination and now it's stating it's in Washington DC

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My package was supposed to arrive December 16th 2022 I live in Goodyear Arizona as of December 15th my package was at destination Phoenix Arizona distribution annex then it states on December 16th my package was in Spokane Washington distribution annex will arrive at destination soon. It was already in Phoenix Arizona 10 mi from where I live.
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Sahil A Yor

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Verified Reviewer

Wanted to know the flow of all process for delivery of mail

Hi there. Hope you all are doing well.

Currently, We at Crudcook were looking for solutions regarding our mail checks service.

So we are planning to send checks to a particular user's payees through mail. So we were concerned regarding the process and all the technical APIs to use. Currenty we figured out the APIs for pickup, address validating. But for tracking the package and for calculating the price, we were a bit confused.

So how does the all process work, can you explain a bit, and also about the delivery from source to destination, how does it work, it would be really helpful if you can elaborate the whole process.

Also, currently we were integrating all the APIs from USPS web tools in our project itself. Also, our Office location is in New York itself - Synccos Office.

Hoping for a valuable feedback from your end.

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Cons:
  • Very hectic technical api documentation

Preferred solution: Concerned about the full process integration in our project.

Emerita O

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Verified Reviewer

Please redeliver my package to 6378 Houston Road, Macon Georgia 31216

My husband refused delivery of a package which was damage severely en route to my home address. Please redeliver the package to original address 6378 Houston Road Macon Georgia 31216. 9534 61** **56 2365 **** 70 is tracking number.
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Loss:
$91
Pros:
  • Package arrived
Cons:
  • Package arrived late and damaged

Preferred solution: Deliver product or service ordered

User's recommendation: Buy Insurance for all packages.

Lua P
map-marker Lyons, Illinois

Customer Service of USPS is poor

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I have lost my receipt and lost my package. This package is important.

I have tried so hard to contact customer service agent but could not reach, only auto voice.

I came to usps branch where i sent my shipmment but No one can help me.

I know that If I provide enough information such as sending date and time, receiver information, sending cost...They obviously can check from the system and provide again tracking number so I can know what happened with that package.

But the service is too poor. I find the way to send email to them but they just replied general information of nothing.

They make me so disappointed and hopeless.

poor service!

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Loss:
$100

Preferred solution: I need tracking number for my lost package: - sending date: 12/8/2022- 1pm or (+- 10 minutes around that) - receiver: Phuong Tran 1771 caloosa ct, San Jose, CA 95131 Phone number: 669 233 9468 - sending cost: $15,40

Anonymous
map-marker Cleveland, Tennessee

I have a problem with my delivery,not my phone number it's 423457****

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My address is correct except they left of 5209,please dont return to sender Ill come to the post office and pick up the packages!I called the 1-80* *** **** and 423 614 **** numbers!I paid this company over $610.00 for these clothes they left off 5209 in my address they said Id have to call USPS and change it myself I told them I cant there the sender they have to do it,when I called the 800 number the number was 784-430-**** in place of my number I emailed Rachel in customer service at LightInTheBox.com customer service,she said she changed all my orders!please dont return to sender can I come and pick these packages up in person without returning them ?Anthony Young 5209 Dalton Pike Southeast Apartment #1 Cleveland Tennessee 37323,my cell is on the packages 423 457 ****

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User's recommendation: Be careful ordering from this company

Zelpha Gkx
map-marker Bellevue, Washington

I need my tracking number

I lost my tracking number and is missing a package. What do I do. To locate my package they delivered one and not the other
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George G Nlw
map-marker Hemel Hempstead, England

Mail being delivered in neighbors mailbox

Our address is 408 Rockwood lane Grand Junction, CO Clearly marked on Duplex house The backup postal deliverer Always mistakenly puts iour mail (408) address into our neighbors mailbox (404 ) Today we had 7 seven pieces of jstyle="background-color: Make sure We GET OUR Mail , in our box & NOT in our neighbors
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Pros:
  • Nonr
Cons:
  • Negligent in delivery accuracy

Preferred solution: Apology

Anonymous
map-marker Manassas, Virginia

Received text saying I owed money

Was expecting a package and received an email saying that my package was short on postage of $1.99 . The first time I received it I ignored it because I thought it was a scam. Then I received another email a couple of weeks later. So I decided to call and check the tracking number provided but they could not locate it and told me that it probably was a scam.
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charles m Hyg

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Verified Reviewer
| map-marker Hastings, Nebraska

Broken item when received item

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USPS - Broken item when received item
Received a item sat aug 20 2022 and the item was broken package looked like it was just tossed around and not even carried about really pissed usps is getting out of hand with the way they handle things and also there shipping is getting back did a wish list for someone and the item was lost in the mail
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Loss:
$30

Preferred solution: Apology

User's recommendation: carefully open item and if damaged take photos

Anonymous
map-marker Santo Domingo Este, Provincia De Santo Domingo

No han venido a entregar paquete

USPS: 920559****547730****256789 Ocultar detalles de seguimiento Enero 18, 2023 11: 33am LLEGADA A LA UNIDAD MIAMI, FL 33152 Enero 12, 2023 11: 13am ENTREGADO A LA IZQUIERDA CON INDIVIDUAL MIAMI, FL 33166 Enero 12, 2023 10: 03am LLEGADA A LA UNIDAD MIAMI, FL 33166 Enero 12, 2023 1:45am PROCESADO A TRAVÉS DE LAS INSTALACIONES DE USPS MIAMI FL DISTRIBUTION CENTER, 331** ** de enero de 2023 12:00am En tránsito, llegando a tiempo 10 de enero de 2023 4:42pm PROCESADO A TRAVÉS DE LAS INSTALACIONES DE USPS KANSAS CITY MO DISTRIBUTION CEN, 641** ** de enero de 2023 3:42pm ACEPTADO EN LAS INSTALACIONES DE USPS 10 KANSAS CITY MO DISTRIBUTION CEN, 641** ** de enero de 2023 3:27pm ACEPTACIÓN DE ORIGEN KANSAS CITY, MO 64116 Enero 10, 2023 12:21pm ENVÍO LBL CREADO USPS ESPERA ARTÍCULO KANSAS CITY, MO 641** ** de enero de 2023 10:07am Número de seguimiento proporcionado no he recibido mi paquete y necesito un numero de telefono

>

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Anonymous
map-marker Davenport, Florida

Change shipping address

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The person I talked with was very polite, knowledgeable & helpful. My only concern was the voice machine was poorly setup, very unhelpful & made it impossible to get to a human being until I said I was a "pissed off consumer".
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User's recommendation: Get to a human being for any out of the ordinary problem.

Anonymous
map-marker Wellington, Florida

Packaged delivered but not found.

Nobody answered by my phone call, so cannot evaluate the service. Hoping to hear from it. By USPS says they delivered it by but at the location no no one has found it. Would like to have more information on who was responsible for handling the package so no l cannclaim it. Thanks
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User's recommendation: Right now haven't had no solutions.

Anonymous
map-marker Brooklyn, New York

To feel be out what happened to my packages

I was getting the runaround about my order I put in back in January , it shows you he tracking number that it was delivered January 19,2023 but I never received it, the women I spoke with from customer service also told me the tracking numbers I had were to many numbers
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User's recommendation: Be very aware of who your ordering from

Santos m Kpo

Package

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I got an email about an undeliverable package because of an address so I called with the item number that was givin to me by them they said the number didn't seem right so I wanted to speak to someone about the package as to where was it coming from so I could resolve the address issue didn't get anyone to talk cause there automated system is horrible I have multiple addresses if it was an item for the company I would have it sent there if was for me than I would have sent there having an automated system is cheaper than hiring a human so frustrated and valuable time wasted I told them to keep it

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Pros:
  • Change the system

Preferred solution: No keep the item

Tylesha Mta
map-marker Overland Park, Kansas

Package information

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Spent over a hour listening to prompts that didnt seem to get me to the correct place. I had an issue that needed person to person communication.
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User's recommendation: If you can’t get resolve online try going to the post office.

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