JC W Uyy

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Verified Reviewer

First class mail unreliable

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On January 19 I received my December electric bill mailed 11 December and I received my January electric bill mailed 9 January, two bills and a late charge delivered late. Why, their reasons covid and people out sick, no new hires, my clerk volunteered for overtime to go up to the southern maryland distribution center to help catch up and was told no. No OT makes for a screw it attitude, received two envelopes that looked like checks opened, really, one maybe but not two thats a felony, my covid payment was sent 6 january according to IRS still waiting. Got your w2 s yet not me today is the 26th.
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Loss:
$25
Pros:
  • Price
Cons:
  • Lack of concern

Preferred solution: Let the company propose a solution

User's recommendation: write your congressman

Joe G Xxa

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Verified Reviewer

Missing package

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$1000 worth of electronic parts with 2 day priority mail signature delivery missing for over a week now with no tracking updates or help from the pos post office . SHUT DOWN ALREADY
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Loss:
$1000

Preferred solution: Deliver product or service ordered

User's recommendation: avoid and put them out of business

Anonymous
map-marker Pune, Maharashtra

Package not received

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After waiting for 3 months, we are not getting our parcel delivered. It is very annoying as there is no straight forward way to communicate with customer service.
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User's recommendation: Avoid using this service for international shipments

Mary W Agq

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Verified Reviewer

Package inquiry

Still have not received my package mailed on 2/27. Received several updates that package will arrive on 3/17 3/18, 3/19, no packages. I emailed usps, received a response that the team is working on a resolve, no more updates. This is very frustrating to pay 116.00 for a package with very poor results.
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Cons:
  • Lack of customer support

Preferred solution: Deliver product or service ordered

User's recommendation: Use UPS or Fedex

Harrington M

Principle Of The Thing

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The USPS operation is embarrassing. Not the people, the results. Packages track for a day or two then sit for a week with nothing but "arriving late" on tracking. First it was the holiday volume. Then the virus. It is now March 1. And a rate increase is coming ? Get it fixed.
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Pros:
  • Are everywhere
Cons:
  • Terrible delivery service poor customer service

Preferred solution: better service

User's recommendation: Use UPS or FedEx

Anonymous
map-marker Albany, New York

Slow delivery

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I'm waiting on a package that has been at the regional postal center for 4 days. Package too 2 days to travel 25 miles, but has taken 4 days, and counting, to go the last 10 miles. USPS service is garbage, privatize it and get rid of all the dead weight.
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User's recommendation: Use FedEx or UPS

Anonymous

Item cannot be tracked for location--two weeks late 16 days to travel 70 miles

can not track or locate a certified letter. website always states in transit .info. does not move but what is the location ? in this country we have always paid people not to work. it is time to drain the swamp and give real people that take pride a job, get rid of the fat in our govt. starting at the top. remember more govt is not better
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Preferred solution: Deliver product or service ordered

User's recommendation: avoid any govt run mail operation

1 comment
Guest

How about 7 weeks certified mail still not received. I keep getting the run around from post office.

Still in transit.

I should have delivered pkg the 60 miles myself. My tax info is floating around

Anonymous
map-marker Stanmore, England

Package has not arrived yet

Hi, IAM still waiting for my package to be delivered. The tracking said it has left the London facility, the tracking has not been updated since the 4th of April. On the tracking it says being delivered today between 7am to 8pm than by 9am it changes to being delivered tomorrow and keeps doing that. I do not know where my parcel is currently as the tracking does not tell me. Kind Regards Stacey
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User's recommendation: Unsure

Resolved
Ralpha B

Resolved: Pick up

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Updated by user Jan 30, 2021

Company fixed the issue and I have been provided with full refund.

Original review Jan 30, 2021
I need a shipment picked up scheduled it for t today they havent showed up and when they do they barely knock or dont knock at all !! And if they do know
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Loss:
$185
Pros:
  • Th as t we have service at sll
Cons:
  • Snotty

Preferred solution: Full refund

User's recommendation: Start 4 weeks a head of time so you can make sure it gets done but then I have to say they work hard!! And thank each and every one of the hard workers you have some lazy ones that they barely knock and go up the stairs so they don’t have to help us!! Take into consideration if we have to sign something do they wait just in case we happen to go to the bathroom?? I call these carriers work harder running up stairs that just give me a few minutes!! I was taking a nap and tried to hurt and feel damanging my left knee and right shoulder it shouldn’t be that way !!

Mindy S Hpn

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Verified Reviewer

Problem with online service

We are trying to put a hold on our mail. My husband usually goes online to do it. Last night it wouldnt let him in. Got up this morning and try to get it and now it is locked him out. I set up an account with my email and a password. I got an email from you and I verified that that was the right email. I try to sign in and it tells me its invalid. After stopping at post office that was not near our home. They said that they will mail it but it might take a while. We have had a lot of mail stolen out of our mailbox recently. For this reason we are concerned. Please call me at 801-557-**** or email me at Melindastowers@***.com
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Preferred solution: Hold my mail until March 17 please

Anonymous
map-marker Chicago, Illinois

Still no delivery of certified envelope

I mailed a certified envelope Tuesday April 13, 2021 from Columbia, IL to Louisville, KY. As of today, April 23, 2021, the envelope is still in transit and not delivered !!! It was delayed in the St. Louis distribution center for days and now has been in transit for days !!! How many more days will it take for my envelope to be delivered ????
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Sujatha K

Not able to get package details

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I was expecting package via priority mail by Feb 24th, when I track the package I see it is late and in transit but further status is not shown when I track. I tried calling USPS customer services for nearly 4days but no use, not able to get hold of real human to check on the package. It is horrible that USPS do not have customer service and is really *** me to get hold of anyone to get the status..
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Cons:
  • Missent parcels
  • Painfully slow 1st class package deliveries
  • Tracking service is all but worthless

Preferred solution: Deliver product or service ordered

User's recommendation: DO NOT USE USPS, THEY DO NOT DELIVER THE PACKAGES AND DO NOT HAVE CUSTOMER SERVICE

Kim l Vmy
map-marker Rosario, Ilocos

SLOWEST DELIVERY EVER

Letter being mail from Los Angeles to Philippines. Took 14 days from banning ca to Los Angeles. (ONLY 50.miles away). Now it finally being shipped to Philippines. I hope they don't take it all over united States and rest if world before they deliver to me.
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User's recommendation: Don't use USPS

William S Uwh

My package has not been delivered.

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There was attempt delivery on 6 March 2021 but since than no other attempts to delivery my package. Why, is that?
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Loss:
$250

Preferred solution: Deliver product or service ordered

User's recommendation: Use somebody else to deliver your mail. Not happy about my package delivery!!!

bill b Bti

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Verified Reviewer

WTFnhappened to these idiots

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20 days to have a package travel 400 miles. The seller could have strapped it to a common turtle and *even walking 1 mph) ..would have arrived way before this abomination. (and we all know the average turtle can walk 3-4 MPH. I currently have 2 other r packages MIA with these dopes. Let them fold....they suck.
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User's recommendation: buy a turtle

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