Not resolved

International packages (2).

One is marked as having been cleared by Custom and inbound out of custom in the tracking system. There's no expected delivery date on that one.

The other was marked as being inbound into Customs and later on as being processed through usps facility. There's an expected delivery date of today on this one.

Whatever that means.

None is marked as being out for delivery.

Called usps customer service who told me that packages were likely returned to sender by custom.

Called us custom who told me that packages were remitted to usps.

I am confused with the lack of transparency in this information. Someone has any idea what that mean ?

Product or Service Mentioned: Usps Delivery Service.

Reason of review: Order processing issue.

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