Contact USPS Customer Service
USPS Phone Numbers and Emails
Toll-Free Number:
- (800) 275-8777
Customer Service:
-
(800) 845-6136
Spanish
-
(800) 877-8339
TTY/ASCII
-
(866) 377-8642
Voice
USPS Emails:
USPS Contact Information
USPS Website:
USPS Online Chat:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours of Operation
Monday - Friday 8 AM - 8:30 PM ET
Saturday 8 AM - 6 PM ET
Summary of USPS Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call USPS Customer Service?
Shipping and Delivery Question:
- “Emergency delivery request”
- “Package not received”
- “My packages didn't get picked up but i got the confirmation”
Request for Information Question:
- “I get question about my application”
- “Package inquiry”
- “I need to speak with customer service”
Staff Question:
- “A complaint on a postal service worker”
- “Costumer service problem with my package...spanish represents please”
- “Denied service”
Return/ Replace Question:
- “Return package”
- “Returned item to sender”
- “Change address mistake”
Product/ Service Question:
- “I have a package with note written box damaged.”
- “Broken recepit”
- “Workers not doing there job”
Payments and Charges Question:
- “I'm being charged a forwarding fee”
- “To pay my PO Box 747 payment on line”
- “I was charge for the wrong P.O BOX”
Refund Question:
- “Need refund”
- “Refund”
Employment Question:
- “Jobs”
- “Job seeking”
- “Employment”
Website/ Application Question:
- “I submitted an application for a job position and was just wondering how the process is going. I really need a job as soon as possible. Thank you have a great day!”
- “Application question”
- “Website mislabeled”
Activation/ Cancellation Question:
- “Cancel mail delivery”
- “Cancel package pickup”
- “Label canceled”
Account Question:
- “To change my password for. Informed delivery”
- “E-mail change, forgot sign in and password”
- “Can't create a password on your sight for job”
Cards Question:
- “My reliacard”
- “I bought a green dot card about two weeks ago and haven't received my personalized card in the mail yet was trying to see if it was ever mailed”
Other Question:
- “Several missing packages”
- “Open envelopes”
- “Package”
About
Delivery Service, Mail Service, Customer Care
Website, Account
Pros: Mail delivery person, Usually good delivery, Local post office, When they actually do the job right, Use to be reliable
Cons: Customer service, Delivery time, Do not return calls, Problem with delivery and no update on tracking, Delivery
The United States Postal Service (USPS) is an independent agency of the executive branch of the government of the United States. It is responsible for providing postal service in the country. It is usually referred to as "the post office", "the mail", "the postal service", as well as "USP. Finally in 1945, USPS e was formed in Philadelphia on July 26, 1776 under Benjamin Franklin. In 1792, it became the Post Office Department. The Post Office website offers a wide range of services which are a fundamental in availability of services and information. For instance, users can purchase postage if they have an account or look up ZIP codes.
USPS is ranked 12 out of 114 in Post category
USA, Other, Worldwide, Europe
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