USPS Phone Numbers and Emails

Toll-Free Number:

  • (800) 275-8777

Customer Service:

  • (800) 222-1811
    Delivery Tracking
  • (800) 845-6136
    Spanish
  • (800) 877-8339
    TTY/ASCII
  • (866) 377-8642
    Voice

Sales/ Reservations:

  • (800) 610-8734
    Free Shipping Supplies
  • (844) 737-7826
    Stamps and Postal Store Orders

Technical Support:

  • (800) 344-7779

USPS Emails:

Business Customer Service
Business Mailers
Media
Technical Support
support@usps.com
privacy@usps.gov
Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

USPS Contact Information

USPS Website:

USPS Help Center:

Corporate Office Address:

United States Postal Service
475 L’Enfant Plaza, SW
Washington, District Of Columbia 20260
United States

Other Info (opening hours):

Customer Service Hours (ET):

Monday - Friday: 8:00AM-8:30PM

Saturday: 8:00AM-6:00PM

Fax:

+1(202) 268-2304
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USPS Rating Based on 1.6K Reviews

Rating details

1.6
more details
Customer service
Reliability
Website
Delivery Service

Rating stats

Rating trend

Summary of USPS Customer Service Calls

6.3K TOTAL
CALLS
05:21 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call USPS Customer Service?

Shipping and Delivery Question:

  • “Delivery”
  • “Didn't receive delivery”
  • “Can't print shipping label”

Request for Information Question:

  • “Speak to a representative about a package”
  • “Package inquiry”
  • “Need to talk management about employment”

Return/ Replace Question:

  • “Is it possible to return to sender a magazime”
  • “I need to return my key”
  • “Returned item to sender”

Product/ Service Question:

  • “Mail box lock broken”
  • “My package was damaged”
  • “Damage to my package”

Staff Question:

  • “I HAVE THE U.S. POSTAL SERVICE APP ON MY SMARTPHONE AND MY LETTER FROM MY LIFE INSURANCE COMPANY WAS MAILED ON THE 29TH OF APRIL AND I HAVE A PHOTO OF THE LETTER IN BIRMINGHAM , ALABAMA WHEN IT SHOULD HAVE BEEN DELIVERED TO MY MAILBOX ON THE 6TH!”
  • “Customer service”
  • “Talk to manager at 92101”

Payments and Charges Question:

  • “All charger we paid for parcel. But here post man asking amount”
  • “Lose of order & bank payment”
  • “Payment for a letter”

Refund Question:

  • “Missing refund on package ??”
  • “Need refund”
  • “My customers package has stopped been updated this is causing a issue she is now wanting a refund it's been over three weeks”

Employment Question:

  • “Expired employment email”
  • “Jobs”
  • “Missing w2”

Account Question:

  • “Remove account”
  • “Got blocked out of my account.”
  • “Can't log in”

Activation/ Cancellation Question:

  • “I would like to cancel a transaction”
  • “Ok box renewal”
  • “Petition for extension of post office box renewal because I cannot pay until April 1wal”

Website/ Application Question:

  • “Application”
  • “Waiting for a response for my application”
  • “Passport Application”

Cards Question:

  • “The mailmam refuse to give a cange of address card keep telling me the post office does not give him know. ..”
  • “My EBT Card hasn't Arrived nd It's Been 1 month in 6 days”
  • “My reliacard”

Other Question:

  • “Change of address”
  • “My packages haven't came”
  • “My mail is missing”

About

Top USPS Services

Delivery Service, Mail Service, Customer Care

Top USPS Products

Website, Account

USPS Pros and Cons

Pros: Mail delivery person, Local post office, When they actually do the job right, Usually good delivery, No pros

Cons: Customer service, Delivery time, Do not return calls, Failure to deliver package, Service

Summary

The United States Postal Service (USPS) is an independent agency of the executive branch of the government of the United States. It is responsible for providing postal service in the country. It is usually referred to as "the post office", "the mail", "the postal service", as well as "USP. Finally in 1945, USPS e was formed in Philadelphia on July 26, 1776 under Benjamin Franklin. In 1792, it became the Post Office Department. The Post Office website offers a wide range of services which are a fundamental in availability of services and information. For instance, users can purchase postage if they have an account or look up ZIP codes.

USPS reviews and complaints

USPS is ranked 13 out of 117 in Post category

Area Served

USA, Other, Worldwide, Europe, UK, Canada

Payment Methods

PayPalVISAMasterCard

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