USPS Phone Numbers and Emails

Toll-Free Number:

  • (800) 275-8777

Customer Service:

  • (800) 845-6136
    Spanish
  • (800) 877-8339
    TTY/ASCII
  • (866) 377-8642
    Voice
  • (800) 275-8777

Domestic & International Usps Tracking:

  • (800) 222-1811

Free Shipping Supplies:

  • (800) 610-8734

Stamps & Postal Store Orders:

  • (800) 782-6724

Technical Support:

  • (800) 344-7779

USPS Emails:

Legal
Privacy Inquiries
Media
Technical Support
More phone numbers and emails Less phone numbers and emails

USPS Contact Information

USPS Website:

USPS Online Chat:

Corporate Office Address:

United States Postal Service
475 L’Enfant Plaza, S.W.
WASHINGTON , D.C. 20260
United States

Other Info (opening hours):

Customer Service Hours of Operation

Monday - Friday 8 AM - 8:30 PM ET

Saturday 8 AM - 6 PM ET

Edit Business Info

USPS Rating Based on 1.4K Reviews

Rating details

1.6
more details
Customer service
Reliability
Website
Turnaround Time

Rating stats

Rating trend

Summary of USPS Customer Service Calls

2.4K TOTAL
CALLS
06:26 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call USPS Customer Service?

Shipping and Delivery Question:

  • “Emergency delivery request”
  • “Package not received”
  • “My packages didn't get picked up but i got the confirmation”

Request for Information Question:

  • “I get question about my application”
  • “Package inquiry”
  • “I need to speak with customer service”

Staff Question:

  • “A complaint on a postal service worker”
  • “Costumer service problem with my package...spanish represents please”
  • “Denied service”

Return/ Replace Question:

  • “Return package”
  • “Returned item to sender”
  • “Change address mistake”

Product/ Service Question:

  • “I have a package with note written box damaged.”
  • “Broken recepit”
  • “Workers not doing there job”

Payments and Charges Question:

  • “I'm being charged a forwarding fee”
  • “To pay my PO Box 747 payment on line”
  • “I was charge for the wrong P.O BOX”

Refund Question:

  • “Need refund”
  • “Refund”

Employment Question:

  • “Jobs”
  • “Job seeking”
  • “Employment”

Website/ Application Question:

  • “I submitted an application for a job position and was just wondering how the process is going. I really need a job as soon as possible. Thank you have a great day!”
  • “Application question”
  • “Website mislabeled”

Activation/ Cancellation Question:

  • “Cancel mail delivery”
  • “Cancel package pickup”
  • “Label canceled”

Account Question:

  • “To change my password for. Informed delivery”
  • “E-mail change, forgot sign in and password”
  • “Can't create a password on your sight for job”

Cards Question:

  • “My reliacard”
  • “I bought a green dot card about two weeks ago and haven't received my personalized card in the mail yet was trying to see if it was ever mailed”

Other Question:

  • “Several missing packages”
  • “Open envelopes”
  • “Package”

About

Top USPS Services

Delivery Service, Mail Service, Customer Care

Top USPS Products

Website, Account

USPS Pros and Cons

Pros: Mail delivery person, Usually good delivery, Local post office, When they actually do the job right, Use to be reliable

Cons: Customer service, Delivery time, Do not return calls, Problem with delivery and no update on tracking, Delivery

Summary

The United States Postal Service (USPS) is an independent agency of the executive branch of the government of the United States. It is responsible for providing postal service in the country. It is usually referred to as "the post office", "the mail", "the postal service", as well as "USP. Finally in 1945, USPS e was formed in Philadelphia on July 26, 1776 under Benjamin Franklin. In 1792, it became the Post Office Department. The Post Office website offers a wide range of services which are a fundamental in availability of services and information. For instance, users can purchase postage if they have an account or look up ZIP codes.

USPS reviews and complaints

USPS is ranked 12 out of 114 in Post category

Area Served

USA, Other, Worldwide, Europe

Payment Methods

PayPalVISAMasterCard

Edit Description

Compare USPS To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

FedEx
6094 reviews
1.4
UPS
UPS
6054 reviews
1.4
DHL
DHL
886 reviews
1.3
Write a review
Do you have something to say about USPS? What happened? What can we help you with?
Submit review Don't show this popup