Extremely rude and hostile employee at 41st. Oakland CA branch.
Reported incident in detail to so-called "managers": Will Mayfield, Julian Jimenez and a woman "manager" who refused to give me her name! None of them has responded at all. I requested acknowledgement and an apology. Received NOTHING.
USPS is in trouble finaNCIALLY AS WE ALL KNOW. BUT THIS IS NO EXCUSE FOR HIRING AND MAINTAINING PATHETIC EMPLOYEES. THIS BRANCH IS/WAS? SLATED TO CLOSE.
BEFORE THIS EPISODE i SIGNED PETITIONS FOR IT TO REMAIN OPEN. nOW, THE SOONER IT IS SHUT DOWN, THE BETTER.
MANY PATRONS OVERHEARD SCOSHA'S RUDENESS WITH ME, RAISED THEIR EYEBROWS AND FOLLOWED ME OUT INTO THE LOBBY TO EMPATHIZE. i STILL WANT A FORMAL APOLOGY FROM SEVERAL LEVELS IN THE HIERARCHY AT USPS
Product or Service Mentioned: Usps Manager.
Reason of review: Poor customer service.
Monetary Loss: $5000.
Preferred solution: Formal apologies from all levels of the hierarchy.
I liked: Few good, Responsive, Efficient retail clerks.