USPS - Extensive Delay with No updates.
I sent a letter by First Class Mail with Signature Delivery from Miami, FL to Jacksonville FL. I sent on the 7th of the month and as of the 13th no delivery or update.
The letter contains my final payoff payment for my mortgage. If not received I will have to pay a penalty fee in which No insurance was applied to my letter. I really don't understand why the delay as the letter reached the delivery city.
Every other courier has Real-Time tracking with current updates to tracking. No one at USPS offers any assistance with locating my letter or notifying me of delivery date.
Reason of review: Problem with delivery.
Monetary Loss: $3100.
Preferred solution: Deliver product or service ordered.
Location: 7415 Commonwealth Ave, Jacksonville, FL 32099, USA
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