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3.7

I sent a letter by First Class Mail with Signature Delivery from Miami, FL to Jacksonville FL. I sent on the 7th of the month and as of the 13th no delivery or update.

The letter contains my final payoff payment for my mortgage. If not received I will have to pay a penalty fee in which No insurance was applied to my letter. I really don't understand why the delay as the letter reached the delivery city.

Every other courier has Real-Time tracking with current updates to tracking. No one at USPS offers any assistance with locating my letter or notifying me of delivery date.

Reason of review: Problem with delivery.

Monetary Loss: $3100.

Preferred solution: Deliver product or service ordered.

Location: 7415 Commonwealth Ave, Jacksonville, FL 32099, USA

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