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Mail from Buffalo, NY is not reaching its destination in California. Since August 6, 2018 four greeting cards were sent to the same family member in Vista, CA and as of this date, none of the cards were received.

So where are they and why weren't they delivered? The cards were sent to a verifiable address with the correct postage. The family member in California received other birthday cards on time from other states such as Florida, Michigan, and Virginia. We filed missing mail forms with USPS and also contacted the Inspector General by phone and were provided with case numbers.

Is there anything else we should do to hopefully resolve this problem? Any other suggestions would be appreciated.

Reason of review: Problem with delivery.

Monetary Loss: $100.

Preferred solution: Deliver product or service ordered.

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