Featured Not resolved
1 comment

I sent two brand new sets of headlights off to get customized and when the shop received my headlights they sent me a picture of my boxes and headlights.one of my boxes looked like it had been to war in Afghanistan.

The box that was all beaten up also had a broken headlight and the other one was perfectly fine. Which leads me to believe that they wanted to see what was in the box. Also my boxes clearly read fragile all over the boxes!

The worst part about it is nothing can be done because i did not purchase insurance.I did not believe that my package would go through *** and back just to get to California!

Monetary Loss: $346.

Had an Experience with Usps?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Florida, United States #862606

If you're sending something that is fragile, it needs to be packed so that it can go through *** and back and still be fine; writing fragile on the box does nothing.I can't comment with full confidence because I can't see what rating on the box is, but it looks like those boxes are ECT-32s or lower.

That is to say, that they are boxes meant for palletized shipping, not individual shipping. Actually shipping boxes have a bursting test rating, usually of 200 pounds or above.

Also, based on the damage, it looks like there was empty space in the package. That's going to cause issues every time, because it allows whatever's inside to move around and damage itself and the box.

Also, the second picture makes it look like there aren't any peanuts in the package, which is also a must, especially on anything fragile.Lastly, you should probably be happy that you didn't insure it, because they wouldn't have paid the claim if it were packed incorrectly.

You May Also Like

Usps - Delivery Service Review from Lexington, Kentucky Usps "Had a package coming from Canada that arrived at ISC New York on August 25. The last scan says "Processed Through Facility ISC New York. That was 22 days ago...." Read more Usps - WARRENDALE, PA THE BLACK HOLE EATS MAIL Usps "They are consistent in either routing to TIM BUC TWO or making sure that mail is never found. I get several issues a year with them. My mail got to..." Read more Usps - Iparcel Delivery Service Review from Accra, Greater Accra Usps "A friend sent me a parcel from the US on the 18th November and up till now I've not received the parcel. The tracking number is CH004877371US. I will appreciate..." Read more Usps - Mail Service Review from Enterprise, Nevada Usps "I have a tree that leans on the back of the mailbox, was this way when I bought the home a year ago... Out of nowhere the week before Christmas..." Read more Vacation Travel Club - Freedom Getaways Vacation Travel Club "We just went to a 90 minute presentation last evening. It all sounded great, amazing, unbelievable. We did not sign up, although we were very enticed. It is $6895 for..." Read more Aliexpress - Customer service is horrible. Aliexpress "I ordered Par 56 led swimming pool lights. They started leaking within a few days of installation. The seller warranty is for 2 years. The seller does not respond to..." Read more Delaware Fine Art Auction - Not living up to their promises Delaware Fine Art Auction " On June 1st, 2017 I purchased 2 Warhol artworks at auction from Delaware Fine Art Auction. I purchased lot #112: Warhols t-shirt and lot#113: Warhols Coca-Cola Bottle. Delaware Fine..." Read more Fine Trade's Charged $89-$200+ Shipping for $11 Product! Fine Trade "Fine Trade on Amazon's site charged me $89 shipping on a product that clearly stated Free Shipping! Taking advantage of Amazon's One-Click program, Fine Trade has set up many of..." Read more