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Hi, I am Elena from Italy , I sent a parcel to my daughter who works in the Usa as au pair. It was sent from postal office in Italy on 14 th February 2018, it arrived in ISC New York on 23 rd February and since then there is no change in tracking that says "in transit".

What does it mean? Has the parcel been lost or stolen? It contained my daughter's summer clothes, They are second-hand clothes so I don't think it is worth stealing them!

I tried to make a complain to Usps but it is impossible to fill in the form as it requires to indicate the country of the sender that can be chosen only among a list of American States but the package was shipped from Italy. What can I do?

Thank you for you time, Elena

Reason of review: Problem with delivery.

Monetary Loss: $20.

Preferred solution: Let the company propose a solution.

USPS Cons: It is difficult to fill in the forms.

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Either wait for it to clear customs or forget about it ; who ships second hand clothes across the globe from Italy (arguably the worst clothes hounds in the world -to America - the second most vain and clothes conscious nation on Earth ) ?

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