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Resolved
I am a government contractor who was living and working for the US Navy in Japan. After finishing my time in Japan, I mailed my suitcase with all my personal belongings home with USPS priority mail via the military base PO. This was almost 2 months ago, on June 26th....
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Company wrote 0 private or public responses to the review from Aug 21.
I didn't like
  • Lost 70 lbs suitcase
  • Over 10 hours just on hold while calling
  • No accountability
#1335425
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For over a year, usps has been losing a piece of mail from the Department of Medical Assistance Services to our household every single month that a hold is not put on the mail, and even with the hold it is being lost regularly. The hold is not even being followed, as...
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Company wrote 0 private or public responses to the review from Feb 26.
1.2
Rice, Virginia
I didn't like
  • Delivery of packages
  • Denial about bad management
#1198400
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Resolved
RR407197436UY RR407197467UY RR407197515UY Since 11/13/2016 these packages from Uruguay to US are somewhere in Miami without any new status. Other packages already reached their addressees. Nobody can tell me where are my packages. The bad thing in this case that...
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Company wrote 0 private or public responses to the review from Jan 08, 2017.
1.0
I didn't like
  • Useless contacts on the website
  • Online tracking
  • Delivery
#987714
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Resolved
Usps is garbage. Multiple times in the past packages have not been delivered, been damaged upon arrival and now once again no package. On monday DEC 5th 2016 a package that was scheduled for delivery did not come, instead a "we missed you" message was in my mailbox....
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Company wrote 0 private or public responses to the review from Dec 08, 2016.
1.0
#969604
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Resolved
I have shipped my RFE response documents through USPS to "USCIS", it was supposed to be delivered on the 2nd day from shipping date but the tracking shows it struck at the facility 15 miles away from the destination then i contacted the USPS CC they were so lame...
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Company wrote 0 private or public responses to the review from Jul 22, 2016.
Anonymous
Anonymous

"learnt"I believe you mean learned..

3.5
I didn't like
  • Lack of information
  • Failure to deliver on time
  • Packages did not arrive
#886759
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Resolved
Mailed money order ($307.66) for health insurance payment on 4/22/16. 200 mile delivery. Today is 5/3/16. Now I have to try to get a refund on the money order. My insurance was cancelled which means I have to wait until the end of the year for open enrollment. That...
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Company wrote 0 private or public responses to the review from May 03, 2016.
1.0
I didn't like
  • Arrogant staff
#840786
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Resolved
The southfield location is a joke in the passport department. RUDE workers and they are soooo slow. I understand the first come first serve list, but when you are over an hour and a half behind, how can you take a break without a replacement? I work 12 hour shifts and...
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Company wrote 0 private or public responses to the review from Apr 16, 2016.
#830920
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Resolved
I have been unable to reach a live person, even using the phone numbers provided from various sources. I get caught up in an endless loop of "that extension does not subscribe to this email message service" and when I attempt to just reach any agent, I get thrown back...
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Company wrote 0 private or public responses to the review from Feb 16, 2016.
sculptured.mudd
sculptured.mudd

After the third appeal AND contact with an advocate, I finally got my issue resolved and the insurance claim paid.They kept coming back to "its not our fault" argument, then f...

2.0
Product
I didn't like
  • Refusal to investigate more thoroughly
  • None of their phone numbers get me to a live person
  • Refusal to contact me directly to resolve issue
#791154
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Resolved
USPS sucks!!! Being an employee i thought customers were just being impatient but bring a customer i have learned the true meaning of disgruntled customer. Who do you complain to too get some resolution , the president? Postmaster don't care unless you stealing or...
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Company wrote 0 private or public responses to the review from Dec 19, 2015.
Anonymous
Anonymous

It's telling the only complaint posted here which seems to have been resolved was posted by an ex employee.What about the rest of us?

1.0
#754511
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Resolved
I ordered resident evil 2 from a 3rd party seller on Amazon. The person sent it out 24 hours after I ordered it. Everything went well until I went to my tracking and there were no more scans for the game. I called the usps and they said my "Package was stolen" they...
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Company wrote 0 private or public responses to the review from Nov 24, 2015.
#739433
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