20.8K views
138 comments

We sometimes get Express or Registered packages from family overseas that require signatures. But each time the USPS carriers would simply leave a peach-colored notice stating "sorry we missed you", without carrying the packages to our door him/herself.

My wife is a housewife and home all day. Among the three or four incidents happened so far this year, she WAS home all day each time. (Sometimes I was home as well if it was my off days.)

We have two puppies who would allert her if someone knocks on our door. (We don't have door bells.) But no, no one knocked on the door or attempt to physically deliver those (rather small but urgent) packages. He/she simply left a note for you to go pick up the parcel yourself.

This has happened three or four times so far. We've started recording the time and date this happened and photocopied the notices as evidence, too, in case we need to file an official complaint one day.

One time the notice we received was specified to be a "Final Notice" -- the package would be returned to the sender if we didn't pick it up within certain time frame. Yet it was the FIRST time ever we received notice about that particular package!

I suspect the USPS carriers were simply being lazy. But this has happened so many times it's becoming an annoying pattern. This also caused tremendous delays to the EMS parcels we were expecting, once more than five days due to weekend plus federal holidays!

Don't know where I should turn to about this. The Office of the Inspector General? Consumer Affairs? Heard too many horror stories that once you made a complaint, they'd start messing with your mail deliveries...

Too many misplaced mails in this university town as well. We've now switched our credit card and bank statements to paperless and said NO to soliciting mails.

Champaign, Illinois.

Location: Arlington Heights, Illinois

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

What would you expect from a government agency which has lost over 78 billion since 2007, and paying their CEO (Postmaster-General) $300K a year. I suppose more money from these wish list executive orders will fix the problem.

Maitland Vlj

They are the most Incompetent people i have ever had to deal with, They Seldom get the Proper address right !!!!!!!

Randi C Jzx
reply icon Replying to comment of Maitland Vlj

AGREED!

Kristiana Fzx

We are in the process of sending a similar complaint to the USPS IG too. Our rural mail carrier decided about a year ago she doesnโ€™t want to bring our packages to the house anymore and we have to pick them up at the USPS office. We complain to the postmaster who says he canโ€™t control her and she only has 2 years u til retirement so we have to put up with it.

Guest
reply icon Replying to comment of Kristiana Fzx

I would be very angry if they did that to me. They are very insensitive people.

What if you were waiting on a package with medicine in it.

What then? I do hope you follow up on your complaint.

Guest
reply icon Replying to comment of Guest-1883223

It would have been his last job!

Guest
reply icon Replying to comment of Guest-1883223

We WERE waiting on medication. I had to go to town to get duplicates because it was a weekend.

The wind caught the truck door & I fell down & hurt my leg. Then another time my husband was coming out of the PO with packages that should have been delivered & it was raining & he fell & hurt his knee. That was almost 2 years ago & his knee still gives him issues. Our problem was finally fixed when the postmaster who was siding with the mail carrier got FIRED!!

Yes FIRED. The new postmaster actually came out to our house one day as the mail carrier was going by & we have been getting our packages ever since. *** to the 2 down votes my original post got YOU are probably a LAZY Jack *** mail carrier who pulls this crap on your rural customers as well. I hope you get whatโ€™s coming to you.

All I can say to you is the postmaster & mail carrier we HAD played the pass the buck & blame game to us too until he got fired & the new PM actually makes the mail carrier do the job. It was not just us it was many others on our rural route as well. Keep trying. Our neighbors tried the IG in DC but that was before the new PM & they stopped getting their checks in the mail & had other missing mail.

Itโ€™s really horrible just to your JOB! Or find another one itโ€™s NOT that hard.

Guest

IT'S RUN BY THE GOVERNMENT!!!!! WHAT DO YOU EXPECT THE SERVICE TO BE LIKE?????

Guest
reply icon Replying to comment of Guest-1673192

Maybe some of us believe that change is possible, that good things can happy, but then maybe some of us just believe in fairy tales!

Guest
reply icon Replying to comment of Guest-1673192

The my local Post office told me to drive between Oregon and Oklahoma to find my daughters missing Christmas package. They won't just pay me the basic insurance.

They have competitors that will win. I expect usps will ultimately fade away.

ramjet
reply icon Replying to comment of Guest-1673192

Interestingly enough, on this very site there are 2,600 complaints for this government run outfit. However, there are over 5,000 complaints for Fedex and UPS each which are both owned privately and are not nearly as large as the post office.

Complain all you want but privatizing the post of will not make it better. It would probably be far worse once some outfit that is ONLY interested in money takes over.

Guest

If your carrier is a female and it's a heavier package, they won't even try to deliver it but will leave a notice about how you weren't home when they supposedly tried to deliver it. You have to call to reschedule a delivery and even then it's likely not to be delivered. My carrier told me her supervisor had to be the one to deliver it (he was a man) - and said that just after she had left the notice in my mailbox saying how sorry they were that I hadn't been home to receive the delivery.......

Guest
reply icon Replying to comment of Guest-1467499

sexist

Guest

One day, I get a notice that USPS couldn't deliver my package because they couldn't access my mailbox. You know how you access the mailbox at my house?

walk up the steps and on to my porch. at the time that they were supposedly "delivering" this package, i was actually on the porch talking to a neighbor.

Sure enough, delivered the next day. And there are people out there that actually want jobs that could do better than some of these ***.

Machele Imf

Contact the Postal Inspection service that is within the USPS. Tell them you have discovered an apparent problem with one of their mailmen, etc.

Find your nearest Inspector online at USPS.gov. Or, call a post office and get their number.

Guest

We were recently waiting for an important package and right when it showed "attempted delivery" on Amazon we immediately checked our mailbox for a slip, there wasn't one there so we went to the post office and they said the mailman hadn't even gone out on our route yet but had assumed we "wouldn't be home" or "the mailbox would be too small" so he didn't even want to attempt to deliver it... That's absolutely absurd and is the laziest thing I have ever heard. I hate USPS with a passion, we order a lot of computer parts online and have to make the trip to the post office almost every week to pick up packages just because our mailman is too lazy to bring them to our house, IT'S LITERALLY THEIR JOB.

Guest
reply icon Replying to comment of Guest-1257619

I am going to return any items I order that are shipped by the post office! They are lazy and the post master is so rude.

They get paid by sellers to deliver packages. Yet we have to go down to the post office and deal with their rude overworked underpaid employees.

Guest

First time ever using usps, they left a notice saying they couldn't deliver the package due to the area being insecure because of my dog. My dog is less than 20lbs and chained to the side of the house (several feet from the door). They are the laziest SOB's out there, that'll use any excuse not to get out of their cars.

Guest
reply icon Replying to comment of Guest-1226996

Don't know why you are getting downvoted, must be the ***** who are also scared of a friendly dog lol, it's getting way too common now

Guest

I am disabled and have been for 15 years now. My carrier retired and now I never get any of my packages delivered to my home.

Everyone next to me or near me get's there packages except me.

It is hard to drive 25 miles round trip to pick up a package when I really can't drive. How do I get the USPS to deliver to my home?

View more comments (118)

USPS Reviews

  1. 1226 reviews
  2. 375 reviews
  3. 146 reviews
  4. 63 reviews
  5. 57 reviews
USPS reviews