Product: Usps Customer Care Clear all filters (55 of 55 reviews match)
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USPS SUCKS there phone system sucks big time they are liars they claim they came by and could not get to house I was standing in drive way when usps came by he didn't even slow down he drove right on by I then went inside to call usps tried for over 3 hrs its exstremly...
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1.0
Hubert, North Carolina
Product
Usps Customer Care
I didn't like
  • Becase you cant talk to anyone
#1165311
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Worst customer service I have ever had the unfortunate to deal with.I have a a 300 dollar insured package lost and marked delivered. After a week of arguing with me they refused to give me my insurance money for my package. It takes hours to get a real person on the...
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1.0
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Usps Customer Care
#1142164
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The USPS in West Caldwell has about 99% of its employees complete ***! They could give 2 xxxx about any customers except themselves. They are lazy, stupid, and have a attitude problem. They always screw up our packages every single time and refuse to give them....
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Anonymous
Yeahright

Um exaggerate much!? They didn’t tell you they took it out and used it. And they can’t extort $65 for a fedex package. I smell a lie or 12. Now if you try to send a priority p...

1.0
Product
Usps Customer Care
#1112032
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Usps - Package was delayed it took several day.

#1088343
3.5
Details
Couldnt contact their office. Whats wrong with their post office.
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Additional Fees
Additional Services
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
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Usps - Would not take my package

#1063247
Russell at the great Neck usps would not accept my package that was brought in be cause of the box the same box i used the last time and had no problems mailing off the package i feel like it was a racial thing and even a lazy thing he would not let me use any tape and i will not be using this post office any more
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Usps - Rude and wouldn't even look for package

#1041621
Asked rude clerk to check for package that said was at her facility. took down my name and address and walked to the back and literally walked right back out and said it wasn't there. I can't wait for those entitled usps workers to get laid off and postal work gets contracted out to better establishments. No need to be contacted by the company, they are worthless so why bother.
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Usps Customer Care Review

#1003604
Terrible customer service at the Langley AFB, VA post office. They are consistently late in opening the doors, never have but one person working, even during peak hours and Christmas time, and are the slowest workers I have ever encountered.
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I have a business and my regular mail carrier is an Awesome guy!Always nice and pleasant. Picks up and drops off the mail every time when he's on duty. Problem is when he's off. The lazy 1 of 2 stand-ins are horrible. Lazy and put the wrong mail in the mailboxes and...
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3.2
Product
Usps Customer Care
I liked
  • Lazy carriers
I didn't like
  • Delivery reliability
#1103799
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instead she has not only been treated rudely they have overcharged by $50 us as the staff put it thru at priority which would arrive 1 day early without her knowing. after 1 hour 20 mins on 2 phone calls despite the package not having left USPS refuse to fix the...
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1.0
Product
Usps Customer Care
I didn't like
  • Bad service bad attitude ripping off customers
#1091448
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I have a tracking number says my package is in transit.It was suppose to be delivered in July. On the tracking it shows it was labeled and at the post office to be shipped after that nothing. I call and it won't let me talk to a real person and the robot is getting on...
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Anonymous
R. Dean

You can do anything for free that you do with the USPS services other than ship packages and their are other more reliable carriers out their for this. You can pay your bills ...

1.0
Product
Usps Customer Care
#1086041
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I imagine we just have this site to complain on and then go away!No accountability from employees, no one seems to know what anyone else does, not even the central 1-800 # they try so hard to get you to call. After calling the Nashville, TN Church street post office...
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Product
Usps Customer Care
#1082709
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I asked your employee if she would put a piece of tape on my label.She said this is a retail store. " We sell tape" She also said she liked her job. So in other words go buy some. Wow, I am shocked by her rudeness. I have never been treated like that before at a post...
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almightyoz
almightyoz

She wasn't rude, you expectation is unrealistic. Perhaps this is the first parcel you ever mailed, but it is your responsibility to secure it for travel. Enjoy your ride to th...

1.0
Hayden Lake, Idaho
Product
Usps Customer Care
#1057877
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At Clayton Post Office in Clayton MO.63105: Ongoing non-chalant customer service and employee suspicious behavior of P O Box holders mail and parcel delivery. General mail (of P O Box holders) sits in "holdover bins" for 48-72 hours...parcels are getting lost for weeks...
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bustta_mo_mac
bustta_mo_mac

You seem very knowledgable on the behind the scenes going on at this postoffice. I suspect you work there or moreover a speculating dip$hit just spouting off.

1.0
Product
Usps Customer Care
I didn't like
  • Ongoing slow customer service
#1040752
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I was blatantly lied to by "Manuel" and he represented himself from the "Customer Care Hotline Center" of USPS and told me to stay online for Global. I said "Can I have a direct line?". He said "There is no direct line for Global, it is an extension." Asked for the...
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Anonymous
Mr. Chin

Sorry for your disappointment, but anything can happen between here and China.It may not even be the fault of USPS as things get turned over to the local postal service at som...

2.5
Product
Usps Customer Care
I didn't like
  • Rude csr
#1024883
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