The southfield location is a joke in the passport department. RUDE workers and they are soooo slow.
I understand the first come first serve list, but when you are over an hour and a half behind, how can you take a break without a replacement? I work 12 hour shifts and if I am too busy, guess what? I don't take a break until I am caught up and when I do, I have someone taking over for me so. I waited over an hour and I half and listened to the girl male comments about how she WILL get her break, and she WILL get out on time
If you are that far behind, I feel bad for the people you don't get to by 4 because I'm sure they are just SOL and have to come back.
Awful customer service. I guess the union jobs protect those that are no good at their job.
Product or Service Mentioned: Usps Customer Care.
Reason of review: Poor customer service.