Stafford, Texas

I was expecting my passport, which I had paid EXPRESS MAIL to be delivered next day.They guaranteed I will receive my mail today at 3pm, which I never received my mail.

I called the customer service 4 times and they told me they are looking into the issue and that the supervisor will call me back. My flight was booked for tomorrow, I spoke with the supervisor and she told me there is nothing she can do.

I still do not have my passport and i have to pay $400 extra to reschedule my flight.Worst mail delivery ever

Review about: Package.

Review #193881 is a subjective opinion of a user.

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They repeatedly lie today I was told a package was delivered again.
The USPS is, as far as I know, the only department level function required by the Constitution to be performed by the Federal government. The government has abrogated this responsibility with the direct result that the USPS no longer works for the people. The USPS as a group and as individuals simply do not care about performing an efficient, effective job. We The People are, yet again, screwed by the Federal government.
This is why when you get anything delivered by the US Postal "Service", you have it sent to your place of work. Not your home.
Let them try to give you "sorry we missed you", or "signed by XXX" where XXX doesn't exist . I never EVER have anything from USPS sent to my home, EVER. And the worst part of it is, FedEx sometimes uses the USPS - so I can't use them much either. USPS is the last service I ever use, because they are unreliable and they do lie to their customers.
Pretty typical of government employees.
just some guy
Of course they lie. I was expecting an important package while living away at college. I knew the item required a signature at that the only class I had on the expected delivery date was going to go over the answers to an exam I aced, so I was free to skip that class (very laid back professor as long as your grades were good). The front door of my apartment opened onto the livign room, so I sat there with the TV turned down low to make sure I wouldn't miss the delivery. But after sitting around for hours, I opened the door to see if they just left the package outside. (I can't count the number of times I've seen them drop-ship items that specifically say "signature required" on the label, but I digress). When I opened my door, I found one of the little "attempted to deliver" post-its on my door. Which is hilarious, because the mailman never knocked on the door or rang the doorbell. It was quite obvious that they didn't want to take the package out of the truck and walk to my door, though they have to walk down the row of apartments and place mail in the boxes by hand anyway. Gotta love the good old USPS.
I'm not in PHoenix, Arizona
Why does this keep inserting my comments are coming from Phoenix, Arizona? I'm not in Phoenix Arizona. I'm in North Texas. I did not write that I'm in Phoenix, Arizona. This system keeps inserting it! Nuts!
to I'm not in PHoenix, Arizona #1016052
Yeah, nobody gives a *** where you're located. Honest...
Texas in Texas
I just saw my comment above that says, "Written by Mrs. in Texas on September 4, 2012, from Phoenix, Arizona, US. I don't know how it stuck Phoenix, Arizona in there. I didn't write that. I'm in North Texas. So, here's another screwed up system. The one I'm writing on, right now.
Mrs. in Texas
I sent a sensitive document addressed to a city in Washington State. I was able to track the route by the Delivery Confirmation. On the 2nd day of tracking, I found it in New York. I was beside myself with worry as this was a very personal document with personal information. If lost, it would be an I.D. theft packge. Scanning and tracking showed it stayed at the processing center in NY for two days. At last, it was rerouted to Washington. It is now Sept 4th and the last scan I had was for a town 10 miles away from the destination, yet it hasn't been delivered yet.
I'll never, ever, use these incompetent, uncaring baboons again. The USPS now gives 3rd world service and does not care about performance. It's all because of unions, I suspect. No one gets fired. It's just one big happy party.
I've had packages not delivered called them and they sent someone to deliver the packages the same day .I've actually been given the number to my local post office and they were very contrite and apologetic and remedied the problem ,the director or whoever actually sent someone back out to deliver my package instead of me going there which was good cause I don't drive

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